SeaPort-e
Quality Program
The Delphi Research SeaPort-e team firmly believes in SEI's Capability Maturity Model Integration (CMMI). At Delphi, CMMI processes are found at all levels of the company. Every Delphi Research employee follows Personal Software Process (PSP), Team Software Process (TSP), and CMMI and is committed to its implementation. Delphi Research has a very detailed quality assurance program and tools in place. Our Delphi Systems and Software Processes (DSSP), is a collection of accepted practices used by Delphi to provide a basic foundation for project implementation. Our DSSP brings all of our processes under a single defined process that provides guidance for all our systems and software engineering products and services. These processes are intended to be a tailoring baseline for adaptation of processes to specific projects and customers.
Delphi's toolset is comprised of commercial and specially developed products. Delphi makes extensive use of the Microsoft Office Suite including PowerPoint, Excel, Word, Access, and Project. In addition, we use the Rational Unified Process (RUP) and engineering tools developed by the Software Engineering Institute for PSP and TSP. Another tool is our Process Asset Library (PAL), which includes the DSSP processes, templates, training, standards and other information. The PAL also offers all employees reference locations to get technical information, commercial standards, and other technical reference, greatly reducing the independent and repetitive search for reference material.
The Delphi SeaPort team will have, as one of its priorities, a process that we will develop to help integrate innovations identified by a team member to the rest of the team. Implementing change across a small team is relatively easy. The challenge of implementing any change increases as the team gets larger. We feel that an implementation scheme that brings innovative changes on line one group at a time is most effective when it comes to overcoming resistance to change. By bringing new processes to individual groups instead of the entire enterprise, a history of success can be shown to new groups. We have found this boot-strapping method very successful in facilitating the adoption of process innovations. Our team will constantly be looking for ways to improve existing processes and procedures so that we will be more responsive to the Navy's needs.